Shipping policy

At Notebook Weekly, we’re committed to delivering your orders quickly, safely, and efficiently. Here’s everything you need to know about how we handle shipping:

Order Processing

  • Orders are processed within 1–2 business days after payment confirmation.

  • You will receive an order confirmation email and tracking details once your order has been dispatched.

Delivery Timeframes

We currently offer nationwide delivery within South Africa.

Delivery Option Estimated Delivery Time
Standard Shipping 5–7 business days
Remote Areas May take an extra 1–2 days

Delivery times may vary depending on your location and courier partner availability.

Shipping Fees

  • Flat shipping fee: R 

  • Shipping fees (if any) will be calculated at checkout.

Delivery Areas

We deliver to all major cities and towns in South Africa.
If you're in a remote or outlying area, delivery may take a bit longer. Please contact us if you're unsure whether we deliver to your area.

Tracking Your Order

Once your order has been shipped, you'll receive a tracking link via email or SMS. You can use this link to follow your package’s progress.

Failed Deliveries

If delivery fails due to incorrect address or unavailability of the recipient, re-delivery may incur additional charges.

Damaged or Missing Items

If your order arrives damaged or if items are missing:

  • Notify us within 48 hours of delivery.

  • Send us a photo and your order number to support@notebookweekly.co.za.

  • We'll resolve the issue as quickly as possible.

Questions?

Need help with a delivery? Reach out to our team: